Technical Customer Support Engineer
Elkem Carbon Solutions (ECS) is a world leading supplier of electrode paste and other carbon products to the ferroalloys, silicon and aluminum industries. We deliver high quality solutions and products to customers from our plants in Norway, Brazil, China and South Africa.
ECS is seeking a Technical Customer Support Engineer to work closely with our customers in helping us to improve and develop specialty products.
Most important areas of responsibility:
- Customer technical support on specialty products
- Furnace Lining Design
- CVM based sales by use of “Leverage point” for ELMON® Lining Paste and ELTAP® Repair Paste products
- Quality responsible for ELMON® and ELTAP® product range
- Contribute to improvement and development of all ELMON® and ELTAP® products
- On-Site installation support
- Identify new ideas, trends and opportunities
Qualifications required for the position:
- Minimum 10 year's experience from metallurgical industry
- University degree
- Fluent in English
We are looking for an experienced engineer with good communication and presentation skills. You must be result oriented and demonstrate high levels of drive and customer focus.
This position requires some travelling to customers, mainly in Europe. We have a good an inclusive and international work environment. In Kristiansand, you will be part of a skilled team. This position reports to the Business director - Ramming paste & specialty products.
Elkem was established in 1904 and has over 7000 employees globally. We are a sustainability leader, providing advanced material solutions including: silicones, silicon products and carbon solutions, that help our customers deliver innovation in the areas of: electric mobility, digital communications, health and personal care as well as smarter and more sustainable cities. Elkem is listed on the Oslo Stock Exchange (ticker: ELK). www.elkem.com.
We are committed to building a diverse, equitable and inclusive working environment where everyone’s contributions are valued. We encourage applications from diverse backgrounds including: age, gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, marital status or any other protected status.
Elkem Carbon is one of the leading suppliers of carbon based materials and services to the ferro-alloys, base metals, foundry and primary aluminium industries. Elkem Carbon serves these industries from its operations in Norway, South Africa, Brazil, China and Malaysia, complemented by a global sales network.